The Technical Support Manager at Airbus, Simon Kung, expressed his gratitude to the EgyptAir Holding Company for the performance of Egypt’s maintenance and engineering teams during an urgent global technical crisis affecting thousands of Airbus A320 aircraft, BBC News Arabic reported.
According to a post by Kung on LinkedIn, EgyptAir successfully inspected the A320 aircraft in its fleet, along with those belonging to its subsidiary, Air Cairo, and implemented urgent technical updates to a critical aircraft software program that was experiencing a technical fault, according to BBC.
Crucially, the entire operation was accomplished in just eight hours with no impact on flight regularity.
Kung hailed the EgyptAir Holding Company for its “quick response and precise execution of the updates,” calling the handling of the situation a model in crisis management, the article clarified.
According to official company data, EgyptAir completed the software update for 15 aircraft of this model at an average rate of three hours per aircraft, maintaining an operational regularity rate of 86 percent.
Several airlines around the world announced the postponement or cancellation of flights late November following a warning from Airbus about needing to control system software for approximately 6,000 A320 aircraft.
EgyptAir immediately formed a specialized maintenance and technical team and the Integrated Operations Center (IOCC) at EgyptAir Airlines to closely monitor updates from Airbus, take immediate precautionary measures, and assess any potential impact on flight schedules.
